Welcome to the Advice Centre

We have a range of articles designed to help you make a decision about having a lift from us. Please have a look through the articles below, and if there’s anything you’d like more information on, then please don’t hesitate to give us a call!

General Advice

  • Have I got space for a lift?

    ‘Where can I fit a lift?’ is one of the most common questions asked when considering having a lift fitted into your property.

    Space requirements for a vertical lift

    The space or footprint of a vertical lift in the building is decided through your requirements. These requirements broadly fit into two categories; whether the lift is going to be used by ambulant people or whether it requires the additional space to be used by wheelchair users.

    When considering wheelchair users, the usual floor space on the platform or cabin should be at least 1100mm x 1400mm (as required by part M of the Building Regulations). Smaller sizes can be utilized, especially in private dwellings if the size of the wheelchair is known. The lift manufacturer will then have a shaft size suitable for that floor size of the lift.

    Platform size vs shaft size

    The size of the shaft will also depend upon the type of drive system used to power the lift up and down.

    If the lift is to be used as a home lift for ambulant individuals then the shaft can be made to very small dimensions. The type of drive system chosen again impacts on the footprint. A platform lift can easily fit within a stairwell, or other area, taking up no more space than an armchair.

    Don’t forget headroom heights

    So far we have looked at the footprint space required but we must also consider headroom heights. In particular the headroom height at the top landing will be a crucial measurement. Each lift manufacturer will have a minimum headroom requirement. This measurement is taken from the finished floor level at the top landing to the ceiling or first obstacle. The headroom requirement for a platform lift will usually be less than for a traditional style passenger lift.

    What about the pit?

    The other space requirement will be below the lift shaft, as most platform lifts will require a pit of between 55mm and 100mm.

    Can I fit an inclined lift in my property?

    If an inclined lift for a wheelchair was being considered to deal with a flight of stairs, then the two most critical dimensions would be the width of the stairs and the size of the landing zone (foot of the stairs).  There are numerous sizes of platform available but again, the standard for wheelchair use is 1250mm long x 800mm deep for public access requirements. Sizes for private dwellings will vary but can be as small as 800mm x 800mm.

    When considering any inclined lift the lift manufacturer will provide details of overall measurements depending on the way that the lift is installed including whether it is being wall mounted or stanchion mounted.

    For further information on our range of platform lifts please visit www.invalifts.com or contact us on 0845 468 2543.

  • What does a platform lift cost?

    What does a platform lift cost?
    This is a difficult question to answer as it depends on so many different factors. Buying a lift is a little like buying a new car as it involves identifying the model, adding options and then looking at the ongoing cost of ownership.

    Costs are broadly split into 2 main factors – the cost of the lift itself, and the cost of the building works required for the lift.

    The cost of the lift is affected by the following factors:

    1. Travel of the lift – this is the overall distance that the lift will travel between the bottom floor and the top floor landing. This affects price due to the height of the shaft required.
    2. Number of entrances – this affects price as doors and door frames cost more than plain shaft panels. They also require more labour to install for electrical and mechanical interlocking.
    3. Glazing – Having glazing in the shaft rather than plain solid panels increases the material cost of the lift.
    4. Automatic doors – Automatic powered doors have a higher material cost and a higher installation element.
    5. Fire rated doors – If the shaft requires fire rating then the doors will need to be either 30 minute or 1 hour fire rated. The manufacturing cost of these types of doors is more complex and hence a higher price.
    6. Non standard colours and sizes – As soon as you consider an item that is not standard to the product there would be an increase in price as the manufacturing cost will increase. For example paint booths would need to be set up for new colours etc.

    The building requirements may turn an inexpensive lift unit into an expensive choice. The building factors to consider are:

    1. Size of pit that needs to be dug
    2. Size of hole that needs to be cut in the building
    3. Is a structural wall required
    4. Electrical requirements
    5. Is a lifting beam or scaffolding required for installation.

    Once the lift has been installed the cost of ownership needs to be taken into consideration this includes the running cost, plus maintenance and repairs. Some lifts have a 12 month warranty whereas some are given longer warranty on specific drive components, thereby reducing the possible ongoing cost of ownership.

    At Invalifts, we specialise in high quality platform lifts. Our lifts come with a great guarantee and are made with high quality parts offering excellent reliability, low running costs, economy and style.

    A good lift company, will be able to talk to you about your exact requirements and give good advice depending on your circumstances. Why not start by giving one of our friendly experts a call here at Invalifts, or get in touch for a free quote – we’d be pleased to help!

  • How do you remove a lift?

    How do you remove a lift?
    At Invalifts we get asked to remove old dilapidated lifts for replacement with one of our platform lifts. It is sometimes assumed that the removal of a lift is a straightforward process, simply the reverse of an installation, but this is not the case.

    The removal has to be planned with consideration to health and safety, the environment and control of substances hazardous to health (COSHH). For example, depending upon the age of the lift, asbestos may be present in the shaft, controller and brakes. There may also be hydraulic fluids or mineral oils that need to be disposed of as controlled waste.

    Before starting work, we also have to consider how heavy machinery, at the top of the shaft, may be lowered to ground level. At this point we decide whether to leave the motor assembly at the top of the shaft, if removal would present a large amount of demolition within the building.

    Whilst working on the dismantling of the old lift, cutting tools may be used and so hot works would be taking place in the building. This could possibly need hot works permits and fire safety coordination. The shaft may require scaffolding in order to form working platforms.

    We would also need to take into account that the building may be fully occupied whilst the lift is being dismantled and so access to the work area would need to be restricted. Each landing entrance will need fall protection during and after the removal. There may also be a large amount of noise created during the removal, which may be disturbing to users of the building or even neighbours.

    Another hazard we consider when removing a lift is the control of dust. As work progresses dust from the shaft will be disturbed and escape the shaft. The dust could be harmful to the lift removers and other people in the building. There could also be a significant amount of waste material that has accumulated in the pit. This waste could be extremely dangerous such as discarded used needles, rotting animal flesh (rats and mice etc) and rotting food stuffs.

    As you can see, there is a lot of planning which takes place before and during the removal of an old lift. We hope you’ve found this insight useful, and if you have any further questions, please don’t hesitate to get in touch via email or phone at [email protected] or on 0845 4682543.

  • Lift the value of your house by up to 25 percent

    Lift the value of your house by up to 25 percent
    Did you know that a platform lift could raise the value of your home by up to 25%? As the UK’s population ages, there has been a rise in the number of people who are bucking the trend to downsize, and staying in their own house longer than ever before, with the help of a lift.

    A platform lift allows the home owner to make the most of the upper levels of their property. Not only does the lift enable people with impaired mobility to access the upstairs, it also adds new capabilities for the other householders. The lift can provide an aid to day to day activities such as moving laundry, lifting heavy suitcases around, even moving the vacuum cleaner upstairs.

    As well as providing a practical use, the lift can potentially be used as an architectural feature of the home. Platform lifts can be offered in range of different finishes and colours to complement the building, and the use of glass in the shaft can often be a feature in itself, adding further desirability to the home.

    Even when the property owners decide to move on, the lift can really open up the property market, by adding appeal to both the elderly and the disabled. It demonstrates that the house has been future proofed, and can also be a huge benefit for people suffering from temporary incapacity, for example after an operation.

    So, consider if your house could benefit from a platform lift, and talk to the experts at Invalifts to see how they can help you whilst increasing the value of your home.

  • How does a Platform Lift work?

    How does a Platform Lift work?

    Have you ever wondered what makes a platform lift go up and down? It’s actually not as simple as you may think, as there are three main types of platform lift drive systems, each having their own advantages and disadvantages.

    Most modern platform lifts are controlled with electrical inputs from the call buttons. These send signals to a central processor unit which initiate motors or pumps as required.

    Screw and nut drive system

    The first drive system we’ll look at is the screw and nut system. This works by utilising a steel screw pole which runs the full length of the shaft. A drive nut on the screw is attached to a motor on the platform. The motor turns the nut and depending on the direction of rotation the lift will go either up or down.

    The installation of this system often requires a supporting wall especially on longer travel lifts in order to stabilise the unit. This system requires routine lubrication of the thread, often done by a self lubricating system. The disadvantages of this system are the wear and tear on the thread of the screw and drive nut. It is usually only possible to glaze three sides of the lift shaft due to one wall being used to conceal the screw thread.

    Hydraulic drive system

    The next drive system to look at is the hydraulic drive system. In this system, the lift platform is attached to a hydraulic ram. To move the lift, hydraulic fluid is pushed via a pump from a central reservoir into the ram. The ram extends and the lift rises, to lower the lift, the flow is reversed.

    The disadvantages of this system are that there is an additional space requirement for a pump and reservoir unit, and also that hydraulic fluid can sometimes give off an odour in hot weather.

    Encapsulated chain drive system

    The final form of drive system we’ll look at is the encapsulated drive system. The key part of this system is the chain which is encased in a highly durable polyurethane plastic casing which guides the chain and ensures that slippage is virtually impossible.

    A motor and gearbox at top of the shaft turns a driveshaft that the chains are attached to. The chains are attached to either side of the platform. As the driveshaft rotates the chains are either pulled or pushed and hence the platform moves upwards or downwards. The advantage of this system is that its durability allows the lift installer to offer a much longer guarantee on the drive system. It’s also possible to glaze all 4 sides of shaft as chains run in the corners of the shaft.

    About the author

    This article was written by Craig Merry, Director at Invalifts. Invalifts specialise in platform lifts for homes and offices. For further information on their product range, please visit www.invalifts.com or for enquiries and advice, you can call them on 0845 468 25

  • Ten things you need to know when choosing a platform lift

    Ten things you need to know when choosing a platform lift

    Choosing a platform lift can be a daunting process, with many elements to consider. We’ve put together a helpful top ten of things to consider when choosing a platform lift.

    1. Should the lift be open or enclosed?

    An open type platform lift does not have a shaft whereas an enclosed platform lift has a shaft for the entire length of travel. An open style platform can only be used up to a maximum travel of 3 metres.

    2. How much space do I need?

    It is vital that the footprint of the lift is considered in relation to your building, but also the arrangement of doors and the space required in front of each door to ensure safe access for wheelchair users. The manufacturer will also state the installation space required, this is usually 30-100mm more than the footprint sizes.

    3. What drive system is right for me?

    The main drive systems used are guided chain, hydraulic and screw drive. It is important that you discuss the type of drive system with the manufacturers so that you can fully appreciate the differences in how the drive system will affect the ride, longevity of the components and other space requirements – for example, hydraulic units will require space for the fluid tank.

    4. Does the lift shaft need to be fire rated?

    The local planning office/architect should be able to advise on this. Generally platform lifts can be manufactured with fire doors but the shaft would need to be clad to provide the rating.

    5. Should I choose a pit or ramp?

    Platform lifts usually require a pit of 50mm – 150mm.  However, many of the manufacturers offer a ramp at the bottom door if a pit cannot be provided.  If a ramp is chosen consideration should be given to the ramp being a potential tripping hazard.

    6. What should I consider about door hinging?

    The way in which the door opens on to each landing should be considered. Will the door conflict with another door? Will the door opening to a particular side then put the wheelchair user at risk of falling down stairs?

    7. Do I need remote landing call buttons?

    If the access to the lift is tight or restricted in a corridor then remote landing call buttons could be considered. This would make the space in front of the lift door easier for the wheelchair user to negotiate.

    8. What about automatic doors?

    Automatic doors are often chosen where the lift will be used by individuals that will find pushing or pulling a door to be difficult. There are different types of closer which will react differently when the door comes into contact with an object and these should be discussed with the lift provider to ensure it meets with your requirements. Again the location of the door with an automatic closer should be considered carefully, for instance, a door opening on to a busy corridor could potentially create a hazard for those in the corridor when it opens automatically.

    9. What colours are available?

    Manufacturers can provide lifts in many different RAL colours. Doors can be different colours to the shaft (colour contrasting) which help the visually impaired to identify the lift. The ability to colour the lift enables the lift to be either made into a feature by contrasting the colour with its surroundings or blend the lift in by matching the surrounding colour.

    10. Should I choose a glazed shaft?

    If the lift is not to be fire rated then a glazed or partially glazed shaft could be used. Some manufacturers can glaze all 4 sides of the shaft whereas some can only glaze 3 sides due to drive system used. So if glazing is important to the lift design this will need to be discussed early with the manufacturer in relation to their particular drive system. If a glazed shaft is required then ensure that items such as cover plates for the underside of the platform and back panels to the platform console are included to maintain the aesthetics of the glazed lift.

    Here at Invalifts, we can help provide answers to all of the above questions. Just give one of our friendly experts a call on 0845-4682543 and we’ll be happy to guide you through the process of choosing your own lift.

Types of Platform Lifts

  • What is a Stair / Inclined Platform Lift?

    What is a Stair / Inclined Platform Lift?

    In buildings, where space is at a premium, it is sometimes not feasible to provide a vertical lift therefore the only solution is to provide a lift which can be installed on a staircase.

    This type of lift is ideally desgned for straight staircases and can carry both wheelchairs and people however they can be specially designed to cope with bends in the staircase, mid landings and awkward parking positions at the bottom of the stair. Usually the unit requires a support wall for mounting however stanchions can be provided, on which the unit can be affixed. Our most popular unit is the InvaStair Riser which can be installed either internally or externally. We specialise in access lifts.

    More lift questions answered

    Find out more about our InvaStair Riser lift.

  • What is a platform lift?

    What is a platform lift?

    A Platform Lift is primarily designed to give reasonably priced access to people who have difficulty with a staircase.

    On Platform Lifts which serve between 2, or more floor levels, a fully enclosed shaft (rectangular tube) is provided which has relatively smooth internal walls. An L shaped platform moves up and down the shaft carrying a wheelchair and/or people.

    The shaft can usually be constructed with either solid or glazed walls, or even a combination of both. Our most popular platform lift is the MC2000. We offer a great range of access lifts

    Advantages of the MC2000 Platform Lift

    • Suitable for anyone who has difficulty with stairs
    • Relatively low cost when compared to a conventional lift
    • No requirement for a machine room or lifting beam
    • Reliable, quiet, economical to own, and totally safe
    • Requires little in the way of space or building works

    More lift questions answered

    Find out more about our MC2000 Platform lift.


  • Finance Options

    Finance Options

    We are pleased to offer finance services to all of our business and charity customers. We work closely with a highly reputable financing company, and are able to offer a range of payment plans to suit your requirements. This will enable you to pay for your lift in installments over the duration of your choosing. Please get in touch with us to find out more about this service.

  • Disabled Facilities Grant

    Disabled Facilities Grant

    A Disabled Facilities Grant is a local council grant to help towards the cost of adapting your home to enable you to continue to live there. A grant is paid when the council considers that changes are necessary to meet your needs, and that the work is reasonable and practical.

    Who can get a Disabled Facilities Grant

    You can claim if you, or someone living in your property, is disabled and:

    • you, or the person on whose behalf you are applying, are either the owner or tenant (including licensees) of the property
    • you can certify that you, or the person on whose behalf you are applying, intend to occupy the property as your/their only or main residence throughout the grant period – currently five years

    A landlord may apply on behalf of a disabled tenant.

    Disabled Facilities Grants are available in England, Wales and Northern Ireland only. Scottish residents should contact the social services department of their local council for information on any grants that may be available.

    What you can use it for

    A grant can be used for adaptations to give you better freedom of movement into and around your home and/or to provide essential facilities within it.

    If you are disabled, acceptable types of work include:

    • widening doors and installing ramps
    • providing or improving access to rooms and facilities – for example, by installing a stair lift or providing a downstairs bathroom
    • improving or providing a heating system which is suitable for your needs
    • adapting heating or lighting controls to make them easier to use
    • improving access to and movement around the home to enable you to care for another person who lives in the property, such as a child
    • An occupational therapist will look at your circumstances and can recommend the type of adaptation(s) needed.

    How much you can get

    The amount paid is usually based on a financial assessment – a ‘means test’ – of your average weekly income in relation to your outgoings. There is no means testing for families of disabled children under 19.

    Means testing will take into account savings above a certain limit. Certain benefits including Disability Living Allowance and Income Support are generally ignored.

    If you have a partner, your combined income will be assessed jointly. Capital is included in the means test. The first £6,000 of savings is disregarded.

    A range of premiums and allowances is used for all essential outgoings, for example, rent/mortgage and personal expenditure. Actual outgoings are not taken into consideration.

    Depending on the outcome of this assessment the amount of financial assistance offered can vary from 0 to 100 per cent of the cost.

    How the award is worked out

    The award works as follows:

    • if your income is less than your assessed needs you will not normally need to contribute to the cost of the works
    • if your income is more than your assessed needs, a proportion of your income will be used to calculate how much you could contribute towards the cost of the works
    • if this assessed amount is less than the cost of the works, the difference between the two is paid as a Disabled Facilities Grant

    Maximum grant amount

    The maximum amount of grant that a council is required to pay is £25,000 in Northern Ireland, £30,000 in England and £36,000 in Wales per application less any assessed contribution from you. If the cost of the eligible works is more, the council can use discretionary powers to increase the amount.

    Effect on other benefits

    A Disabled Facilities Grant will not affect any benefits you are currently receiving.

Company Details

  • Company Details

    Company Details

    Head Office Address

    6 Falcon Park,


    Tame Valley Ind. Est.

    Tamworth, Staffordshire.

    B77 5DQ


    Telephone: 0845 468 2543

    Email: [email protected]

    Website: www.invalifts.com

    Company registration number: 3950068

    Company VAT registration number: 753 8175 10


General Lift Information

  • NBS Specifications

    NBS Specifications

    An accurate specification is crucial for the success of a building project, and an important part of the initial planning and design processes. A comprehensive specification can improve project efficiency and delivery. Here at Invalifts, we use the NBS master specification system to create up-to-date specifications.

  • MC2000 BREEAM Statement

    MC2000 BREEAM Statement


    The following information is provided to assist in the formulation of the BREEAM assessment:

    First impact/ production:

    There are no hazardous materials used in the production of the unit. The unit has been manufactured for over 15 years with technological advances being incorporated into the unit.


    Installation does not impact the environment. Power consumption is low as battery power tools are used. Noise level pollution is also very low due to the small length of time involved in the installation and the type of tools required. We send approximately 89% of the packing crate back to the factory for recycling.


    During the commissioning process no excessive power is required and there are no emissions.


    Lighting – power consumption is reduced by the use of LED`s and timed shut downs on the main lights.

    Power – The power source is from a 240V 0.55KW synchronised electric motor. The motor only draws electricity when travelling in the up direction. The normal running current is 3.2 Amps. The unit has the ability to go into a dormant state after a defined interval following use. The motor uses substantially less power in the downward direction due to the motor regenerating power.

    Consumables – the only ongoing consumables are lubricating oils and basic cleaning products.

    Emissions – the unit does not produce any harmful emissions during its use.

    Maintenance and fault finding:

    The unit has a built in fault diagnostic system in each landing push station and indicates the fault by a sequence of flashing LED lights which determines the fault with the lift. The microprocessor also has a built in diagnostic system which monitors and protects incoming and outgoing voltages and signals.   These systems speed up the fault finding and help the maintenance process.

    End of service:

    As the unit is self contained within its own shaft it can be re sited with very low impact on the environment. If the unit is to be scrapped, a large amount of the unit is recyclable as it consists of steel. Other parts can be used again such as LED lights, the platform, microprocessor, motor, inverter and push buttons.

    Life Span:

    In normal usage situations the life expectancy of the major components is at least 15 years. The overall cost of ownership is very low over the products life.

  • Disabled Lifts

    Disabled Lifts

    Here at Invalifts, we specialise in providing access solutions for people with disabilities. Our range of lifts for the disabled are the perfect solution to resolve any disabled person’s difficulties, making them feel safe, secure and comfortable whilst operating or travelling in and around buildings.

    We offer solutions for both home and business, so if you’re an individual who would like to find an alternative to climbing the stairs, create access in your property, or perhaps you own a business that is visited by people with a range of disabilities, then we have a disabled lift solution for you.

    Our range of lifts on offer for the disabled meets the Part M of building regulations and the requirements of the Equality Act 2010. Our expert and friendly team will deliver and install your product in a matter of days – making your property fully accessible for people of all abilities.

    Our lifts come with a range of varying options, including:

    • Colour options
    • Different platform sizes
    • Control options, including key card control
    • Intercom
    • Power operated and fire rated doors
    • Tinted glazing

    These are just a few of the available options for our different products, to find out more, browse our selection of lifts or contact our friendly team.

    Our platform lift products cover a wide range of solutions:

    • The MC2000 platform lift which can serve up to 6 levels, covering 15 metres of travel and can transport up to 6 people. Installation is quick, hassle free and there are many available options to choose from, including; glazing, platform sizes, automatic doors, key switch operation, intercom, handrail, handles and much more.
    • The Inva StairRiser Wheelchair Stair Lift is a slim line, elegant, inclined platform lift, which can transport a wheelchair and passenger up a straight or curved staircase. The lift has a capacity of 300kg and comes with stainless steel rails. There are many extra options available.

    Why choose Invalifts?

    • We have disabled lift products for all people and every situation.
    • We are specialists in lifts which can be retrofitted into any building, with many of them being able to fit into a small floor area, requiring minimal building work.
    • A proficient installation service which only takes a few days to complete.
    • We’re passionate about delivering high quality products and superb customer service.

    We offer friendly expert advice and are happy to provide a no-obligation survey and quote. Here at Invalifts, we also offer on-going lift servicing to protect your investment for years to come. Please call us on 0845 4682543 to find out more or fill in our online form for your free quote.

  • Wheelchair Platform Lift Stair Lift from Invalifts

    Wheelchair Platform Lift Stair Lift from Invalifts

    One of our specialities at Invalifts, is the installation and servicing of the wheelchair stair lift. The wheelchair stair platform lift provides many establishments with the perfect solution to the requirements of the Disability Discrimination Act without major structural changes. Access into many buildings is restricted by a flight of steps, the wheelchair stair lift can provide disability access into the building in these situations.

    The option of having a curved wheelchair stair lift gives the added functionality of being able to park the platform away from the bottom/top of the stairs. This then enables clear access to the stairs allowing able bodied individuals to use the stairs while the wheelchair user safely exits the platform lift.

    Over the years we have found that every staircase is different and every wheelchair user requires a different configuration but the over riding principle that we use at Invalifts is that the wheelchair user must be safe  and must be comfortable. Our wheelchair stair lifts all come with soft start/stop and high quality safety barriers as standard. An optional third wheel barrier can also be fitted if required.


    Wheelchair Platform Lift and Wheelchair Stair Lift Specialists

    Our Inva StairRiser can be installed in both internal and external environments which makes it the perfect solution for entrance steps and changes in interior levels. The lift is fully Part M compliant with a platform size of 1250mm x 800mm (smaller sizes available). Its sleek design means that when folded it only stands 250mm from the wall making it aesthetically pleasing and unobtrusive. The upper stainless steel rail has been designed so that it can be used as a handrail thereby making the whole installation an integral part of the building. The Inva StairRiser can be mounted on stanchions instead of wall mounting the unit thereby making it a very effective unit in areas where there is no supporting wall.

    We have installed wheelchair stair platform lifts throughout the UK in a number of different types of building, including churches, private residences, schools, care homes, listed buildings, hotels and retail units.

  • Access lifts are our speciality

    Access lifts are our speciality

    Access lifts is what we specialise in at Invalifts. Our access lifts offer access for all to many businesses, offices, schools and homes throughout the United Kingdom. The disabled access we provide offers compliance with the Disability Discrimination act and the chance for people to stay in their existing homes without the need to move.

    We have a great range of access lifts for many different situations. We offer great service with all of our carefully chosen product range. Most of our access lifts require little building works and we have a range of access lifts which are designed to fit in existing buildings with ease.

    Our most popular lifts are the MC2000 Platform Lift, which is a high quality enclosed platform lift, serving up to 6 levels and 13 metres of travel. We also offer the M6000 passenger lift which is a small footprint, space-efficient passenger lift designed to be used in existing buildings. Whatever platform lift you choose, you can be assured of our friendly service and helpful advice right through the whole process of working with Invalifts.

    We have installed access lifts throughout the country in many different types of building, including churches, homes, schools, care homes, listed buildings, hotels and shops.

Our Policies

  • Cookie Policy

    Privacy Policy on Cookies Usage

    Privacy Statement:  How we use Cookies

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    We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.

    You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.


    Functional Cookies

    This Website Will:

    Offer Live Chat Support (If available)

    Track the pages you visits via Google Analytics

    Targeting Cookies


    This Website Will:

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    To view the ‘Add This’ Privacy Policy or to opt out of any online behavioural advertising, please visit Add This and click on the ‘Opt Out’ button.


    This website will not:

    Share any personal information with third parties.

  • Privacy Policy

    Invalifts Limited Website Privacy Policy & Cookie information

    You are now visiting the website of Invalifts Limited, a private company  registered in England under number 3950068. Our contact details are:

    Postal address: 6 Falcon Park, Tame Valley Ind.Est., Tamworth, Staffs, B77 5DQ

    Email: [email protected]

    Tel:  0845 468 2543
    Fax: 0845 006 1275

    Invalifts Limited wants to help you retain control over your personal data while also taking the advantage of an interactive commercial environment. We aim to provide our website visitors with a tailored Web experience. By knowing about you, we believe we can deliver more relevant content and a better service to you. You may be invited to supply personal information, particularly when you are seeking a special and/or personalised service. Supply of such personal information is optional, although, without it, certain services normally offered through electronic medium may be unavailable.

    Invalifts Limited is committed to protecting and respecting your privacy. This  statement sets out our privacy policy and advises what we do with the personal information that we may collect from our users during the visit to our website. The following points will help you to understand our views and procedures regarding personal information, and how they affect you as you use our various features and services. This statement discloses the current privacy practices for our Website. If we make any substantive changes to this policy, we will announce these on our site. If you have any questions or concerns regarding this statement, you should contact us either by e-mail, telephone, fax or letter at the number or address shown above.

    Information That We Collect

    Invalifts Limited collects certain information about visitors to its website which it uses to help it provide a website and service that is of use to the user. We may collect and process the following data about you:

    • Information that you provide by filling in online forms on the site at invalifts.com. This includes information provided at the time of posting material or requesting further services.
    • If you contact us, we may keep a record of that correspondence.
    • Details of your visits to our site and the pages that you access.

    Cookie information

    Cookies are small pieces of information which we put on your computer, stored on your computer, tablet or mobile phone whilst you are browsing. These cookies allow us to identify you from other users of our website, which helps us to provide you with a better experience during your visit and also allows us to improve our website. The cookies that we use are for analytics only. They allow us to recognise and count the number of visitors and see how visitors interact with the site. This enables us to ensure that users are finding the information that they are looking for more effectively. Invalifts Limited will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set when visiting the  www.invalifts.com or indeed any other website, you can do this through your browser settings. Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a variety of browsers.

    Storing of Personal Data

    The information that you provide to us will be transferred to and stored by Invalifts Limited. By supplying such information, you consent to the above transfer and storage.
    Invalifts Limited will take the appropriate steps to ensure that your information is treated securely and to try and prevent unauthorised access and be in accordance with this Privacy Policy.

    Use of Personal Information

    Personal information about visitors to our website may be used for any of the following purposes:

    1. To improve the content of our web pages.
    2. To adapt the content and/or layout of our web pages for an individual visitor
    3. To notify visitors about updates to our website.
    4. To contact consumers for marketing purposes to provide visitors with information, products or services that visitors request from us or which we feel may interest them and where visitors have consented to be contacted for such purpose.
    5. To allow visitors to participate in interactive features of our service when visitors choose to do so.
    6. To share with trade partners and service companies of Invalifts Limited for commercial purposes.
    7. To support your customer relationship with us.

    We may additionally disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce our terms of use.
    Outside the above, we will not disclose your personal information to any person, firm or company without first obtaining your prior written consent to do so.
    If you do not wish us to use your personal information for one or more of the above purposes, please let us know by contacting us by letter, fax, telephone or e-mail at the contact address or telephone number given above.

    Personal Information and Direct Mailings

    If you request contact from Invalifts Limited, information about our products and services will be sent to you and/or a representative from Invalifts Limited may contact you in order to ascertain whether you require further assistance or consultation.

    If you do not want to receive such mailings or wish us to cease sending these to you, please let us know by ticking the relevant box situated on the form on which we collect your data or by e-mail, telephone fax or letter at the above number or address. We will try to remove your personal information from any lists held by us as soon as reasonably practicable.

    Revising Personal Information Held

    If you want us to correct or change any personal or other information about you which we hold, please let us know by e-mail, telephone, fax or letter at the above number or address.


    Whilst we take reasonable steps to keep your personal information safe from unauthorised access, you should recognise that e-mail and other electronic transmissions are insecure. Accordingly, neither Invalifts Limited, nor its associated companies warrant, guarantee or undertake that any transmission will not be intercepted and/or read by an unauthorised person.


    Our site may contain links to and from the websites of associated companies of Invalifts Limited or links to information sites. If you follow a link to any of these other websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

  • Health and Safety Policy

    Health and Safety Policy Statement

    Health and Safety at Work etc Act 1974

    This is the Health and Safety Policy Statement of

    Invalifts Limited

    Our statement of general policy is:

    •    To provide adequate control of the health and safety risks arising from our work activities.

    •    To consult with our employees on matters affecting their health and safety

    •    To provide and maintain safe plant and equipment

    •    To ensure safe handling and use of substances

    •    To provide information, instruction and supervision for employees

    •    To ensure all employees are competent to do their tasks and to give them adequate training

    •    To prevent accidents and cases of work related ill health

    •    To maintain safe and healthy working conditions

    •    To review and revise this policy as necessary at regular intervals

  • Environmental Statement


    Summary of Requirements:

    Top management must define an Environment Policy and ensure that, within the defined scope of its environmental management system, it:

    1. Directly relates to the environmental impacts of the Organisation’s scope of activities, products and services
    2. Takes into account the nature and magnitude of all such environmental impacts
    3. Commits the Organisation to take all reasonable steps to protect the environment and prevent pollution
    4. Commits the Organisation to continually seek improvements in its Environmental Management system
    5. Commits the Organisation to compliance with all relevant legal requirements
    6. Provides a framework for setting and reviewing environmental objectives and establishes time frames for their achievement
    7. Is documented, put into practice and sustained
    8. Is introduced to all persons working for or on behalf of the Organisation
    9. Can be accessed by the public


    Invalifts Ltd. (the ‘organisation’) recognises the importance of environmental protection and is committed to operating its business responsibly and in compliance with all legal requirements relating to the supply, installation, test, refurbishment and service of lifting platforms and the servicing of lifts.  It is the Organisation’s declared policy to operate with and to maintain good relations with all regulatory bodies.

    It is the Organisation’s objective to carry out all measures reasonably practicable to meet, exceed or develop all necessary or desirable requirements and to continually improve environmental performance through the implementation of the following:

    1. Assess and regularly re-assess the environmental effects of the Organisation’s activities
    2. Reviewing of targets and objectives
    3. Training of employees in environmental issues
    4. Minimise the production of waste
    5. Minimise material wastage
    6. Minimise energy wastage
    7. Promote the use of recyclable and renewable materials
    8. Reduce and/or limit the production of pollutants to water, land and air
    9. Control noise emissions from operations
    10. Minimise the risk to the general public and employees from operations and activities undertaken by the Organisation

    This policy is communicated to all employees, suppliers and sub-contractors and is made available to the public.

  • Corporate Social Responsibility Policy

    Corporate Social Responsibility Policy

    The Company strives to be a good corporate citizen. Through its managers and through its people, the Company is committed to promoting protection of the environment, supporting charities, promoting equal opportunities, ensuring safe and efficient working practices and working with suppliers who uphold similar values.


    The Company recognises that our people are a great asset and are fundamental to continued growth and as such, we are committed to providing careers and working environments in which our people can achieve their potential. Employees can access the Company website to obtain general information on the Company. Employees are encouraged to discuss operational issues with their line manager and to suggest ways to improve efficiency.

    The Company:

    • Provides clear and fair terms of employment
    • Provides clean, healthy and safe working conditions
    • Does not employ underage staff
    • Strives for equal opportunities for all staff
    • Ensures the staff are aware of the Company policy on bribery and inappropriate gifts, money laundering and whistle blowing
    • Encouraging a harmonious working environment with zero tolerance to bullying or to any form of harassment linked to an individual`s sex or other personal characteristics.
    • Encourages employees to develop skills

    Equal Opportunities:

    The Company is committed to a policy of equal opportunity in employment and recognises that this is essential to ensuring the success of the organisation. The Company makes every effort to select, recruit, train and promote the best candidate based on suitability for the position; to treat all employees and applicants fairly, regardless of race, sex, marital status, age, nationality, ethnic origin, religious belief, sexual orientation or disability; and to ensure that no employee suffers harassment or intimidation.

    Information Security:

    The Company is committed to ensuring the integrity and security of its business information with particular attention to personal and sensitive data where inappropriate use or inadequate maintenance and safeguarding could have serious repercussions. The Company policies and procedures are based on its requirements for a secure operating environment.

    Environmental Matters:

    • Our primary objective is to minimise our negative impact that we have on the environment. The Company is committed to the following:
    • To identify, reduce and dispose of waste in a manner that minimises harm to the environment and prevents pollution of the land, air and water.
    • To reduce the consumption of energy and water and to use renewable/or recyclable resources where practicable.
    • To meet the requirements of relevant legislation.
    • To encourage suppliers to implement good environmental practices which support our objectives and targets.
    • To review our policy, targets and objectives on a regular basis in order to strive for continuous improvement.

    Health and Safety:

    The health and safety of employees is of extreme importance to the Company. The Company strives to improve standards of health and safety which will lead to the avoidance and reduction of risks.
    The Company makes every reasonable and practicable effort to provide safe and healthy working conditions at its offices and sites. It is the duty of all employees to be responsible in everything they do to prevent injury to themselves and to others. The policy standards and procedures are communicated to employees through staff hand books, contracts of employment, method statements, notice boards, induction training and specific training as appropriate.

    Disabled Employees:

    It is the policy of the Company to provide employment and to make reasonable adjustment to accommodate disabled persons wherever business requirements will allow and if applications for employment are received from suitable individuals. Should an existing employee become disabled, every reasonable effort will be made to ensure that their employment with the Company can continue on a worthwhile basis and that career opportunities are available to them.

    Charitable Giving:

    From time to time the Company will make contributions to recognised charities. The contributions will be either in the form of a straight donation to a cause that the Directors feel strongly about of in the form of purchased advertising.


    While the Company is accountable to shareholders, it takes into account the interest of all its stakeholders including our employees, our customers and our suppliers, as well as the local community and the environment that we operate in. The Company`s reputation is important and so adhering to the highest standards of integrity, personal conduct, ethics and fairness is deemed to be of vital importance.


    The Company:

    • Seeks to be honest and fair in our relationships with its customers
    • Takes all reasonable steps to ensure the safety and quality of products supplied
    • Provides the standards of product and service that have been agreed upon


    The Company:

    • Seeks to be honest and fair in our relationships with suppliers
    • Adheres to payment terms as agreed
    • Has a policy not to offer, pay or accept bribes or favours
    • Encourages suppliers to work to the same standards

    Local Communities:

    The Company:

    • Aims to be sensitive to the local community`s cultural, social and economic needs
    • Strives to protect and preserve the environment wherever the Company operates
    • Supports local events and sports organisations

    Industry Participation:

    The Company:

    • Work with relevant trade bodies on issues affecting the lift industry.
    • Work with journalists and research bodies on industry related topics
  • Quality Policy


    Summary of Requirements:

    Top management must define a Quality Policy and ensure that, within the defined scope of its quality management system, it:

    1. Directly relates to the quality impacts of the Organisation’s scope of activities, products and services
    2. Takes into account the nature and magnitude of all such quality impacts
    3. Commits the Organisation to continually seek improvements in its Quality Management system
    4. Commits the Organisation to compliance with all relevant legal requirements
    5. Provides a framework for setting and reviewing quality objectives and establishes time frames for their achievement
    6. Is documented, put into practice and sustained
    7. Is introduced to all persons working for or on behalf of the Organisation
    8. Can be accessed by the public


    Invalifts Ltd. (the ‘organisation’) recognises the importance of quality on its products and services that it provides and is committed to operating its business responsibly and in compliance with all legal requirements relating to the supply, installation, test, refurbishment and service of lifting platforms and the servicing of lifts.  It is the Organisation’s declared policy to operate with and to maintain good relations with all regulatory bodies.

    It is the Organisation’s objective to carry out all measures reasonably practicable to meet, exceed or develop all necessary or desirable requirements and to continually improve quality performance through the implementation of the following:

    1. Assess and regularly re-assess the quality effects of the Organisation’s activities
    2. Reviewing of targets and objectives
    3. Training of employees in order to maintain and improve quality
    4. Open door policy in relation to ideas in relation to quality issues and improvements.
    5. Top management will assign roles and responsibilities to fully control the quality management system.
    6. Ensuring the resources, infrastructure and environment are appropriate to the organisation.
    7. Reacting to customer feedback and having a customer focussed approach

    This policy is communicated to all employees, suppliers and sub-contractors and is made available to the public.

Wheelchair Stair Lift | Invalifts

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Invalifts offer an extensive range of bespoke inclined and vertical platform lifts, passenger lifts, stair platform lifts and wheelchair lifts for both internal and external use. Contact us today to discuss your future project requirements and find out what Invalifts can do for you.

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