Company Details

Head Office Address

6 Falcon Park,

Claymore,

Tame Valley Ind. Est.

Tamworth, Staffordshire.

B77 5DQ

Telephone: 0845 468 2543

Email: sales@invalifts.com

Website: www.invalifts.com

Company registration number: 3950068

Company VAT registration number: 753 8175 10

Privacy Policy on Cookies Usage

Privacy Statement:  How we use Cookies

Cookies are very small text files that are stored on your computer when you visit some websites.

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.

You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

Functional Cookies

This Website Will:

Offer Live Chat Support (If available)

Track the pages you visits via Google Analytics

Targeting Cookies

This Website Will:

Allow you to share pages with social networks such as Facebook (If available)

Allow you to share pages via Add This (If available)

To view the ‘Add This’ Privacy Policy or to opt out of any online behavioural advertising, please visit Add This and click on the ‘Opt Out’ button.

This website will not:

Share any personal information with third parties.

Invalifts Limited Website Privacy Policy & Cookie information

You are now visiting the website of Invalifts Limited, a private company  registered in England under number 3950068. Our contact details are:

Postal address: 6 Falcon Park, Tame Valley Ind.Est., Tamworth, Staffs, B77 5DQ

Email: sales@invalifts.com

Tel:  0845 468 2543
Fax: 0845 006 1275

Invalifts Limited wants to help you retain control over your personal data while also taking the advantage of an interactive commercial environment. We aim to provide our website visitors with a tailored Web experience. By knowing about you, we believe we can deliver more relevant content and a better service to you. You may be invited to supply personal information, particularly when you are seeking a special and/or personalised service. Supply of such personal information is optional, although, without it, certain services normally offered through electronic medium may be unavailable.

Invalifts Limited is committed to protecting and respecting your privacy. This  statement sets out our privacy policy and advises what we do with the personal information that we may collect from our users during the visit to our website. The following points will help you to understand our views and procedures regarding personal information, and how they affect you as you use our various features and services. This statement discloses the current privacy practices for our Website. If we make any substantive changes to this policy, we will announce these on our site. If you have any questions or concerns regarding this statement, you should contact us either by e-mail, telephone, fax or letter at the number or address shown above.

Information That We Collect

Invalifts Limited collects certain information about visitors to its website which it uses to help it provide a website and service that is of use to the user. We may collect and process the following data about you:

• Information that you provide by filling in online forms on the site at invalifts.com. This includes information provided at the time of posting material or requesting further services.
• If you contact us, we may keep a record of that correspondence.
• Details of your visits to our site and the pages that you access.

Cookie information

Cookies are small pieces of information which we put on your computer, stored on your computer, tablet or mobile phone whilst you are browsing. These cookies allow us to identify you from other users of our website, which helps us to provide you with a better experience during your visit and also allows us to improve our website. The cookies that we use are for analytics only. They allow us to recognise and count the number of visitors and see how visitors interact with the site. This enables us to ensure that users are finding the information that they are looking for more effectively. Invalifts Limited will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set when visiting the  www.invalifts.com or indeed any other website, you can do this through your browser settings. Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a variety of browsers.

Storing of Personal Data

The information that you provide to us will be transferred to and stored by Invalifts Limited. By supplying such information, you consent to the above transfer and storage.
Invalifts Limited will take the appropriate steps to ensure that your information is treated securely and to try and prevent unauthorised access and be in accordance with this Privacy Policy.

Use of Personal Information

Personal information about visitors to our website may be used for any of the following purposes:

1. To improve the content of our web pages.
2. To adapt the content and/or layout of our web pages for an individual visitor
3. To notify visitors about updates to our website.
4. To contact consumers for marketing purposes to provide visitors with information, products or services that visitors request from us or which we feel may interest them and where visitors have consented to be contacted for such purpose.
5. To allow visitors to participate in interactive features of our service when visitors choose to do so.
6. To share with trade partners and service companies of Invalifts Limited for commercial purposes.
7. To support your customer relationship with us.

We may additionally disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce our terms of use.
Outside the above, we will not disclose your personal information to any person, firm or company without first obtaining your prior written consent to do so.
If you do not wish us to use your personal information for one or more of the above purposes, please let us know by contacting us by letter, fax, telephone or e-mail at the contact address or telephone number given above.

Personal Information and Direct Mailings

If you request contact from Invalifts Limited, information about our products and services will be sent to you and/or a representative from Invalifts Limited may contact you in order to ascertain whether you require further assistance or consultation.

If you do not want to receive such mailings or wish us to cease sending these to you, please let us know by ticking the relevant box situated on the form on which we collect your data or by e-mail, telephone fax or letter at the above number or address. We will try to remove your personal information from any lists held by us as soon as reasonably practicable.

Revising Personal Information Held

If you want us to correct or change any personal or other information about you which we hold, please let us know by e-mail, telephone, fax or letter at the above number or address.

Notice

Whilst we take reasonable steps to keep your personal information safe from unauthorised access, you should recognise that e-mail and other electronic transmissions are insecure. Accordingly, neither Invalifts Limited, nor its associated companies warrant, guarantee or undertake that any transmission will not be intercepted and/or read by an unauthorised person.

YOUR RIGHTS

Our site may contain links to and from the websites of associated companies of Invalifts Limited or links to information sites. If you follow a link to any of these other websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Health and Safety Policy Statement

Health and Safety at Work etc Act 1974

This is the Health and Safety Policy Statement of

Invalifts Limited

Our statement of general policy is:

•    To provide adequate control of the health and safety risks arising from our work activities.

•    To consult with our employees on matters affecting their health and safety

•    To provide and maintain safe plant and equipment

•    To ensure safe handling and use of substances

•    To provide information, instruction and supervision for employees

•    To ensure all employees are competent to do their tasks and to give them adequate training

•    To prevent accidents and cases of work related ill health

•    To maintain safe and healthy working conditions

•    To review and revise this policy as necessary at regular intervals

ENVIRONMENTAL STATEMENT

Summary of Requirements:

Top management must define an Environment Policy and ensure that, within the defined scope of its environmental management system, it:

1. Directly relates to the environmental impacts of the Organisation’s scope of activities, products and services
2. Takes into account the nature and magnitude of all such environmental impacts
3. Commits the Organisation to take all reasonable steps to protect the environment and prevent pollution
4. Commits the Organisation to continually seek improvements in its Environmental Management system
5. Commits the Organisation to compliance with all relevant legal requirements
6. Provides a framework for setting and reviewing environmental objectives and establishes time frames for their achievement
7. Is documented, put into practice and sustained
8. Is introduced to all persons working for or on behalf of the Organisation
9. Can be accessed by the public

STATEMENT

Invalifts Ltd. (the ‘organisation’) recognises the importance of environmental protection and is committed to operating its business responsibly and in compliance with all legal requirements relating to the supply, installation, test, refurbishment and service of lifting platforms and the servicing of lifts.  It is the Organisation’s declared policy to operate with and to maintain good relations with all regulatory bodies.

It is the Organisation’s objective to carry out all measures reasonably practicable to meet, exceed or develop all necessary or desirable requirements and to continually improve environmental performance through the implementation of the following:

1. Assess and regularly re-assess the environmental effects of the Organisation’s activities
2. Reviewing of targets and objectives
3. Training of employees in environmental issues
4. Minimise the production of waste
5. Minimise material wastage
6. Minimise energy wastage
7. Promote the use of recyclable and renewable materials
8. Reduce and/or limit the production of pollutants to water, land and air
9. Control noise emissions from operations
10. Minimise the risk to the general public and employees from operations and activities undertaken by the Organisation

This policy is communicated to all employees, suppliers and sub-contractors and is made available to the public.

Corporate Social Responsibility Policy

The Company strives to be a good corporate citizen. Through its managers and through its people, the Company is committed to promoting protection of the environment, supporting charities, promoting equal opportunities, ensuring safe and efficient working practices and working with suppliers who uphold similar values.

People:

The Company recognises that our people are a great asset and are fundamental to continued growth and as such, we are committed to providing careers and working environments in which our people can achieve their potential. Employees can access the Company website to obtain general information on the Company. Employees are encouraged to discuss operational issues with their line manager and to suggest ways to improve efficiency.

The Company:

• Provides clear and fair terms of employment
• Provides clean, healthy and safe working conditions
• Does not employ underage staff
• Strives for equal opportunities for all staff
• Ensures the staff are aware of the Company policy on bribery and inappropriate gifts, money laundering and whistle blowing
• Encouraging a harmonious working environment with zero tolerance to bullying or to any form of harassment linked to an individual`s sex or other personal characteristics.
• Encourages employees to develop skills

Equal Opportunities:

The Company is committed to a policy of equal opportunity in employment and recognises that this is essential to ensuring the success of the organisation. The Company makes every effort to select, recruit, train and promote the best candidate based on suitability for the position; to treat all employees and applicants fairly, regardless of race, sex, marital status, age, nationality, ethnic origin, religious belief, sexual orientation or disability; and to ensure that no employee suffers harassment or intimidation.

Information Security:

The Company is committed to ensuring the integrity and security of its business information with particular attention to personal and sensitive data where inappropriate use or inadequate maintenance and safeguarding could have serious repercussions. The Company policies and procedures are based on its requirements for a secure operating environment.

Environmental Matters:

• Our primary objective is to minimise our negative impact that we have on the environment. The Company is committed to the following:
• To identify, reduce and dispose of waste in a manner that minimises harm to the environment and prevents pollution of the land, air and water.
• To reduce the consumption of energy and water and to use renewable/or recyclable resources where practicable.
• To meet the requirements of relevant legislation.
• To encourage suppliers to implement good environmental practices which support our objectives and targets.
• To review our policy, targets and objectives on a regular basis in order to strive for continuous improvement.

Health and Safety:

The health and safety of employees is of extreme importance to the Company. The Company strives to improve standards of health and safety which will lead to the avoidance and reduction of risks.
The Company makes every reasonable and practicable effort to provide safe and healthy working conditions at its offices and sites. It is the duty of all employees to be responsible in everything they do to prevent injury to themselves and to others. The policy standards and procedures are communicated to employees through staff hand books, contracts of employment, method statements, notice boards, induction training and specific training as appropriate.

Disabled Employees:

It is the policy of the Company to provide employment and to make reasonable adjustment to accommodate disabled persons wherever business requirements will allow and if applications for employment are received from suitable individuals. Should an existing employee become disabled, every reasonable effort will be made to ensure that their employment with the Company can continue on a worthwhile basis and that career opportunities are available to them.

Charitable Giving:

From time to time the Company will make contributions to recognised charities. The contributions will be either in the form of a straight donation to a cause that the Directors feel strongly about of in the form of purchased advertising.

Stakeholders:

While the Company is accountable to shareholders, it takes into account the interest of all its stakeholders including our employees, our customers and our suppliers, as well as the local community and the environment that we operate in. The Company`s reputation is important and so adhering to the highest standards of integrity, personal conduct, ethics and fairness is deemed to be of vital importance.

Customers:

The Company:

• Seeks to be honest and fair in our relationships with its customers
• Takes all reasonable steps to ensure the safety and quality of products supplied
• Provides the standards of product and service that have been agreed upon

Suppliers:

The Company:

• Seeks to be honest and fair in our relationships with suppliers
• Adheres to payment terms as agreed
• Has a policy not to offer, pay or accept bribes or favours
• Encourages suppliers to work to the same standards

Local Communities:

The Company:

• Aims to be sensitive to the local community`s cultural, social and economic needs
• Strives to protect and preserve the environment wherever the Company operates
• Supports local events and sports organisations

Industry Participation:

The Company:

• Work with relevant trade bodies on issues affecting the lift industry.
• Work with journalists and research bodies on industry related topics

QUALITY POLICY

Summary of Requirements:

Top management must define a Quality Policy and ensure that, within the defined scope of its quality management system, it:

1. Directly relates to the quality impacts of the Organisation’s scope of activities, products and services
2. Takes into account the nature and magnitude of all such quality impacts
3. Commits the Organisation to continually seek improvements in its Quality Management system
4. Commits the Organisation to compliance with all relevant legal requirements
5. Provides a framework for setting and reviewing quality objectives and establishes time frames for their achievement
6. Is documented, put into practice and sustained
7. Is introduced to all persons working for or on behalf of the Organisation
8. Can be accessed by the public

STATEMENT

Invalifts Ltd. (the ‘organisation’) recognises the importance of quality on its products and services that it provides and is committed to operating its business responsibly and in compliance with all legal requirements relating to the supply, installation, test, refurbishment and service of lifting platforms and the servicing of lifts.  It is the Organisation’s declared policy to operate with and to maintain good relations with all regulatory bodies.

It is the Organisation’s objective to carry out all measures reasonably practicable to meet, exceed or develop all necessary or desirable requirements and to continually improve quality performance through the implementation of the following:

1. Assess and regularly re-assess the quality effects of the Organisation’s activities
2. Reviewing of targets and objectives
3. Training of employees in order to maintain and improve quality
4. Open door policy in relation to ideas in relation to quality issues and improvements.
5. Top management will assign roles and responsibilities to fully control the quality management system.
6. Ensuring the resources, infrastructure and environment are appropriate to the organisation.
7. Reacting to customer feedback and having a customer focussed approach

This policy is communicated to all employees, suppliers and sub-contractors and is made available to the public.