Delivered NationwideCommercial Platform Lift Repair
A faulty platform lift can quickly disrupt your building and restrict access for staff, visitors, and customers. Our nationwide service team diagnoses and repairs commercial platform lifts across the UK, from minor faults to major component failures, using genuine manufacturer parts wherever possible.
I cannot praise the engineer enough. He had an extremely positive attitude.
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UK Wide Delivery & Installation
Serving England, Wales and Scotland
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Lifts of All Sizes
Perfect for any business
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5 & 10 Year Warranty
Available on our commercial platform lift
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Over 25 Years Experience
Excellent expertise and knowledge
When Does a Lift Need Repairing?
Not every lift fault results in a complete breakdown. You may notice your platform lift stopping between floors, displaying error messages, making unusual noises, developing levelling issues, or experiencing problems with its doors or controls. Intermittent faults and repeated emergency lowering can also indicate that components need attention.
Prompt repairs help prevent minor faults from becoming more extensive and expensive problems, while reducing disruption for those who rely on your lift every day. If you’ve noticed any change in your lift’s performance, it’s best to arrange an inspection before the issue worsens.
Our Platform Lift Repair Service
Every repair begins with a thorough assessment of the fault. Our engineers inspect the lift, identify the cause of the problem, and explain the work required before repairs are carried out.
Using OEM-specified tools and manufacturer-approved procedures, we repair faulty or worn components with genuine parts wherever possible. Our directly employed engineers are supported by a dedicated technical team with access to manufacturer guidance, ensuring more complex issues can be diagnosed accurately and repaired correctly.
Once the repair is complete, the lift is fully tested to confirm it is operating safely and as intended. We then provide a detailed report outlining the work carried out, together with any recommendations for future maintenance or repairs that may help prevent further issues.
If ongoing wear or obsolete components make a repair less practical, we’ll explain your options clearly and advise whether refurbishment or replacement represents the better long-term solution.
Common Platform Lift Faults We Repair
Our engineers diagnose and repair a wide range of platform lift faults, helping to restore safe operation and minimise disruption to your building.
- Electrical Faults: Electrical issues can affect lift operation, power supply, sensors, or safety systems. We identify the source of the fault and repair or replace components where required using manufacturer-approved procedures.
- Door and Gate Faults: Worn interlocks, damaged mechanisms, or alignment issues can prevent lift doors or gates from operating correctly. We repair and adjust door systems to restore safe operation.
- Safety Circuit Faults: Safety circuits protect lift users and prevent unsafe operation. If a fault is detected, our engineers trace the issue, repair defective components, and test the system before returning the lift to service.
- Control Panel Issues: Unresponsive controls, fault codes, or communication errors can indicate problems with lift electronics. We diagnose control panel faults and replace components where necessary using genuine manufacturer parts.
- Drive System Wear: Over time, drive components can wear through regular use, affecting lift performance. We inspect the drive system, identify worn parts, and carry out repairs in line with manufacturer recommendations.
- Levelling Problems: A lift that stops above or below the landing can present both safety and accessibility concerns. We investigate the cause of levelling faults and recalibrate or repair the system as required.
- Emergency Lowering Faults: Emergency lowering systems should operate correctly whenever they’re needed. If faults are identified during operation or testing, we’ll repair the affected components and verify the system is functioning properly.
- Battery Failures: Battery deterioration can affect emergency functions and standby systems. We test battery performance and replace failed or ageing batteries to maintain safe operation.
- Communication System Faults: Lift communication systems should remain operational in the event of an emergency. We diagnose faults affecting autodiallers, GSM units, and other communication equipment, repairing or replacing components where necessary.
Which Lifts Do We Repair?
Our repair service covers the full range of commercial platform lifts installed by Invalifts. Our engineers are familiar with the specific components, control systems, and servicing requirements of every model we support.
We provide repairs for:
Repair or Replace?
Before recommending any work, our engineers assess the age and condition of your lift, the availability of replacement parts, the cost of the repair, and the expected lifespan of the equipment. In many cases, a straightforward repair is the best option. For older lifts or those with recurring faults, a refurbishment or full replacement may offer better long-term value.
We’ll explain your options clearly, so you can make an informed decision.
Genuine Parts and Manufacturer Support
We use genuine OEM parts wherever possible, following manufacturer repair procedures to maintain the safety and performance of your platform lift. Our engineers arrive with stocked service vehicles and are supported by a dedicated technical team with direct access to manufacturer guidance, helping us identify the correct replacement components for each repair.
Preventing Future Breakdowns
Many lift faults develop gradually through normal wear and tear. Regular planned maintenance allows engineers to identify worn or ageing components before they lead to unexpected breakdowns, helping to keep your lift operating safely and reduce unplanned repairs.
If your lift has recently been repaired, a maintenance contract can help protect your investment and keep it performing as intended. With servicing schedules suited to your lift and its level of use, you’ll benefit from regular inspections, routine maintenance, and early identification of potential issues.
Testimonials
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Robert McNulty of ITV
"Both myself and the team here at ITV Border in Carlisle are very pleased with our new lift. The whole process from the planning through to the installation has been conducted in an efficient and professional manner. The operation of the lift is really simple and the safety aspects are re-assuring. The finish is superb and this important addition to our office brings us up to date and in line with other leading and forward thinking businesses.”
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Danny Donald, Managing Director of Aiken Group
“Just a brief note to commend your two engineers Charlie and Martin who have installed my lift. They were extremely professional, efficient and took the time to explain everything as they were going along. Too often people are quick to complain about service but on this occasion it is very nice to provide positive feedback to you on your operatives.”
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Ian Hazel - Managing Director of Ian Hazel Funerals Ltd
“I must complement Invalifts on providing a first class product that met our exacting needs”
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Lynton and Lynmouth Town Council
“Would like to take this opportunity to thank Invalifts for the excellent service they have provided during the completion of the lift project”
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Bristol Hippodrome
“I cannot praise the engineer enough. He had an extremely positive attitude”
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Manchester Metropolitan University
“Sincere thanks for the professionalism, dedication and hard work for the recent work undertaken”
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Andrea of 'John Moore and Sons'
"On both occasions we have worked with Invalifts, the work has been carried out professionally and efficiently. From the outset to completion a fantastic job."
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P. Crawford
"We have been impressed by the efficiency and co-operation of your installation team”
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Clifton Methodist Church
“I am pleased to report that the lift is working well and the disabled church members appreciate its installation”
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Concept Construction
“Thank you for your excellent service and we will of course work with you in the future”
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Richard G from Cambridge
“Installers were courteous, kind, efficient and wonderfully tidy”
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Mr and Mrs Croad from Penarth
“Thank you, and the staff, for the extremely good product, and the first class service we have received from you all”
Need a Platform Lift Repair?
If your commercial platform lift has developed a fault, our service team is here to help. We’ll assess the issue, explain the repair options available, and carry out the work needed to return your lift to safe operation.
Frequently Asked Questions
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Can you repair any platform lift?
We repair the commercial platform lifts supplied and supported by Invalifts. If you’re unsure whether your lift is covered, contact our service team with the make and model, and we’ll be happy to advise.
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What if parts are obsolete?
If replacement parts are no longer available, we’ll discuss the options with you. Depending on the condition of the lift, we may recommend alternative components, a refurbishment, or, where necessary, a replacement lift.
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How long do repairs take?
Repair times vary depending on the nature of the fault and whether replacement components are required. Once we’ve diagnosed the issue, we’ll explain the work involved and provide an estimated timescale.
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Will I need a new lift?
Not necessarily. Many faults can be resolved with straightforward repairs. If the lift is nearing the end of its service life or repairs are no longer cost-effective, we’ll explain the alternatives without obligation.
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What happens after the repair?
Once the repair has been completed, we’ll test the lift to confirm it is operating correctly and provide a report detailing the work carried out, together with any recommendations for future maintenance or repairs.
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Can I take out a maintenance contract afterwards?
Yes. Many customers choose to arrange a maintenance contract following a repair to help reduce the likelihood of future breakdowns and keep their lift serviced in line with manufacturer recommendations.