A platform lift is a compact lift designed to provide step-free access between levels. You’ll often see them in schools, community buildings, healthcare settings, and commercial premises where stairs create a barrier.

They offer a practical alternative to ramps or full passenger lifts, particularly in existing buildings where space is limited and structural alterations need to be kept to a minimum.

The main difference comes down to purpose and scale.

Platform lifts are typically used for low-rise travel and accessibility. They move at a controlled speed and are ideal for improving access in buildings of two or three floors.

Passenger lifts are designed for higher traffic volumes, faster travel and greater lift heights. They’re more suited to larger, multi-storey developments where constant use is expected.

Yes – when properly specified.

Platform lifts are widely used to help buildings meet Part M of the Building Regulations, which focuses on safe access for wheelchair users and people with reduced mobility.

Compliance depends on correct sizing, control positioning, and installation standards. This is why an experienced survey and specification process matters just as much as the lift itself.

Most platform lifts fall under the Machinery Directive rather than the Lift Directive.

Installations must support compliance with the Equality Act and Building Regulations, particularly in public buildings. In commercial environments, employers also have responsibilities under PUWER to ensure equipment is safe, suitable, and properly maintained.

This makes ongoing servicing a part of the legal duty of care.

If you’re unsure whether your building is legally required to provide lift access, read our guide on public building lift requirements.

They are designed to be used daily by the public, which means safety is built into every stage of their operation.

Modern systems include monitored safety circuits, emergency lowering in the event of power failure, obstruction protection, and controlled travel speeds. When installed correctly and serviced regularly, a platform lift is a dependable long-term access solution.

With proper maintenance, a platform lift can provide reliable service for well over 15 years.

Longevity depends on how frequently the lift is used and the environment it operates in. A lift in a busy public building will naturally experience more wear than one in a small office. Regular servicing plays a significant role in extending operational life and protecting your investment.

Final cost depends on the lift type, travel height, and level of specification. Every building is different, which is why a site survey is essential before confirming budget figures.

A properly specified lift avoids unexpected costs later.

For a deeper overview of what to consider, see our commercial platform lift buying guide.

Several practical factors influence price. Travel distance is one. So is whether the lift is internal, external, enclosed, or goods-capable.

Structural requirements also matter – a lift installed into an existing shaft will differ in cost from one requiring a new enclosure. Finishes, fire-rated doors, and higher load capacities can also increase overall investment.

In many cases, yes – although platform lifts generally require far less structural work than traditional passenger lifts.

You may need to allow for electrical supply, minor builders’ work, flooring adjustments, or external groundwork depending on the installation. A detailed survey will clarify this early on, so you have a clear picture of total project costs before moving forward.

Not always.

Platform lifts installed in commercial buildings usually attract VAT at the standard rate. However, lifts supplied for use by a disabled or chronically sick person in their own home may qualify for zero rating. Certain charitable organisations may also be eligible.

VAT treatment depends on who the lift is for and where it is being installed, so it’s important to clarify this at the quotation stage.

If the lift is being installed in a private residence for someone with a disability, you may be eligible for a Disabled Facilities Grant (DFG). This government-backed scheme helps cover the cost of essential home adaptations.

Commercial projects are not typically grant funded, although some charitable or community organisations may have access to alternative funding routes.

Yes, many commercial clients choose to finance their lift installation rather than fund it outright.

Finance options can help spread the cost over an agreed term, supporting cash flow while ensuring compliance and accessibility improvements are delivered without delay. 

We can introduce you to specialist providers who understand lift installations and commercial asset funding.

Platform lifts are designed to work within tight footprints, which makes them well suited to retrofit projects.

• Many internal vertical platform lifts require an installation space of roughly 1300mm by 1600mm for standard sizes. 
• Cabin-style lifts and higher-capacity models will need more room, with footprints increasing depending on platform size and load rating. 
• Stair platform lifts require sufficient staircase width rather than floor space.

Exact requirements depend on travel height and lift type, which is why a measured survey is always the first step.

Some platform lifts operate with a shallow recess or ramped entry instead of a traditional lift pit. Others may require a small pit depending on the model and travel height.

Compared to passenger lifts, pit requirements are typically minimal, which reduces structural impact and installation complexity. The need for a pit will be confirmed during the survey process.

Lift travel refers to the vertical distance the platform moves between the lowest and highest finished floor levels.

It is measured from the ground floor landing to the upper landing and determines how the lift is manufactured and specified. Accurate measurement is essential to ensure safe installation and smooth operation.

Headroom height is the clear vertical space available at the top landing.

It is measured from the finished floor level to the nearest obstruction above, such as a ceiling or beam. Adequate headroom ensures the lift can travel safely to its upper stop without structural interference.

In many internal installations, planning permission is not required.

However, external lifts, significant facade alterations or installations in listed buildings may require approval from the local planning authority. Requirements vary depending on location and building type.

If planning is needed, it is usually identified early in the project so the correct applications can be made without delaying installation.

Yes, with careful specification.

In heritage environments, protecting the building’s character is just as important as delivering accessibility. Stair platform lifts are often used where structural alteration must be minimal. Discreet vertical lifts can also be installed with sympathetic finishes and self-supporting structures to reduce impact.

Each project requires a considered approach, often in consultation with conservation officers.

Installation time depends on the lift type and site preparation.

Many platform lifts can be installed within a few days once the area is ready. More complex or multi-floor solutions may take longer. Because platform lifts generally require less structural work than passenger lifts, disruption to the building is usually limited.

Lead times from order to installation will vary depending on specification.

A site survey allows us to assess dimensions, structural conditions, and access routes before final specification.

We measure travel height, check headroom, review power supply, and identify any building works required. It’s also an opportunity to understand how the building is used, so the lift chosen suits real daily demand.

You can also explore our complete guide to choosing and installing a platform lift for a step-by-step overview of the process.

An internal vertical platform lift is a compact lift installed within a building to provide safe access between floors.

Models such as the Motala 2000 Platform Lift and Aritco PublicLift Access are designed specifically for public and commercial interiors. They travel vertically within their own structure or a prepared opening, making them ideal for retrofit projects where space and structural alterations need to be controlled.

The flexibility of models such as the Motala 2000 range makes them suitable for a wide variety of commercial environments.

A standard vertical platform lift, such as the Motala 2000 Platform Lift or Aritco PublicLift Access, is primarily focused on accessible travel and often features a partially enclosed platform.

A cabin platform lift – including models like the Motala 2000 Cabin Platform Lift, Aritco 9000, or Vimec AR:IA Commercial Cabin Lift – offers a fully enclosed cabin with automatic doors and a more traditional passenger lift feel. These are often selected where higher daily use or enhanced aesthetics are important.

Yes, many internal models are designed to serve more than two levels.

For example, the Motala 2000 Platform Lift and Aritco PublicLift Access can be configured for multi-floor travel within public and commercial buildings. The Aritco 9000 and Vimec AR:IA cabin lifts are particularly suited to installations requiring greater travel height and regular use.

Maximum travel and number of stops depend on specification and building constraints.

No – modern systems are designed without the need for a separate machine room.

Drive components and controls are integrated within the lift structure. This reduces space requirements and simplifies installation, which is especially beneficial in existing buildings where plant space is limited.

A platform stair lift is an inclined lift that travels along an existing staircase, carrying a wheelchair user or passenger safely between levels.

The Vimec V6 and V6s Platform Stairlifts are designed specifically for this purpose. They mount directly to the staircase structure or supporting posts, meaning no lift shaft or major structural alteration is required. This makes them ideal for schools, churches, heritage buildings and other retrofit environments.

An inclined platform lift is a lift that follows the angle of a staircase rather than travelling vertically.

Models such as the Vimec V6 and V6s run on a rail system fixed alongside the stairs. The platform moves smoothly up or down the incline, providing accessible travel without altering the core structure of the building.

They are often chosen where installing a vertical lift is not practical.

Yes. When not in use, the Vimec V6 and V6s fold away neatly against the wall. In their folded position, they project to approximately 385mm, helping to maintain usable stair width for pedestrians.

Because they do not require separate motor housings or bulky mechanisms, the staircase remains clear and functional for everyday foot traffic.

Yes, but the solution depends on the staircase layout.

The Vimec V6 is typically used for straight staircases, while the Vimec V6s is engineered for curved stairs, intermediate landings, and more complex configurations.

Each system is manufactured to suit the exact geometry of the staircase, ensuring smooth travel and safe operation.

As a general guide, the Vimec V6 and V6s can be installed on staircases starting from approximately 1255mm wide.

Smaller platform sizes are available for tighter spaces, with special dimensions down to 600mm by 750mm in certain cases. Final suitability depends on staircase angle, turning points, and landing space, which is why a detailed survey is essential before specification.

Yes, many platform lifts are specifically engineered for outdoor installation.

Fully enclosed solutions such as the Aritco PublicLift Access (External) are designed for year-round use and are commonly installed at building entrances where steps restrict access.

For shorter rises, the UnaPorte® Platform Step Lift provides a compact alternative that can be installed externally with minimal structural work, making it well suited to retrofit accessibility upgrades.

They are built to withstand the demands of outdoor environments.

The Aritco PublicLift Access (External) features a fully enclosed shaft, corrosion-resistant components, and is designed to operate in varying temperatures and wind conditions.

The UnaPorte® Platform Step Lift is also suitable for external use, with weather-protected drive systems and durable platform finishes. Correct specification ensures reliable performance throughout the year.

External lifts typically require a prepared base and suitable electrical supply, but groundworks are generally straightforward compared to traditional lift installations.

The Aritco PublicLift Access (External) can operate with a shallow pit or ramped threshold. The UnaPorte® Platform Step Lift does not require a pit due to its self-aligning ramp system.

Yes – certain platform lifts are designed to carry both passengers and light goods.

For example, the Aritco PublicLift Access (Goods Option) is certified for dual passenger and goods use. It features an increased load rating and optional protective kerb to accommodate trolley traffic in retail or workplace settings.

For heavier demands, the ILS 1000kg High Capacity Platform Lift provides significantly greater lifting strength while remaining compliant with accessibility standards.

Capacity depends on the model.

Standard accessibility platform lifts typically support between 300kg and 500kg, which is suitable for wheelchair users and attendants.

Higher-capacity solutions can carry up to 1000kg, making them suitable for stretchers or heavier equipment.

For purely goods-based applications, the GLE Rhino Goods Lift is available in capacities ranging from 500kg up to 2000kg, depending on specification.

Yes, but only when specified correctly.

The ILS 1000kg High Capacity Platform Lift is commonly installed in healthcare environments because it can accommodate stretchers, powered wheelchairs, and hospital beds. Wider door configurations are also available to allow safe manoeuvring.

For lighter-duty healthcare or commercial settings, the Aritco PublicLift with Goods Option may be suitable, depending on load requirements.

Correct assessment of size and access routes is essential before specification.

A goods lift is designed specifically for transporting equipment, stock, or materials between floors, rather than prioritising passenger accessibility.

The GLE Rhino Goods Lift is a typical example. It is built for warehouses, retail back-of-house areas, and industrial environments where frequent loading is expected.

Some models can be configured for goods-with-attendant use, depending on operational requirements.

Yes. Modern platform lifts are equipped with emergency lowering systems.

In the event of a power cut, the lift will safely travel to the nearest landing using battery backup, allowing the user to exit without risk. This function is built into models across the range, including vertical lifts, stair platform lifts, and high-capacity systems.

Power failure does not mean a user becomes trapped.

Platform lifts are designed for daily public use, so safety systems are integral to their operation.

These typically include obstruction protection, emergency stop controls, interlocked doors, or platform gates, overload monitoring and controlled travel speeds. Many models also include alarm systems or auto-diallers for added reassurance.

When combined with regular servicing, these features ensure reliable and compliant operation over the long term.

Platform lifts are generally quiet in operation.

Vertical platform lifts use smooth drive systems that produce minimal noise during travel. Stair platform lifts operate discreetly along their rail, and modern cabin lifts are designed to avoid vibration or abrupt movement.

In most commercial environments, the sound level is comparable to everyday background building noise.

If a fault occurs, the first step is to contact our service team.

We provide nationwide servicing and operate a dedicated support line to respond quickly. Many lifts include onboard diagnostics, which help engineers identify issues efficiently.

With an active maintenance contract in place, response times are prioritised and repair costs can often be reduced depending on contract level.

Preventative servicing remains the most effective way to avoid unexpected downtime.

Learn more about lift removal and replacement projects.

Yes. In commercial and public buildings, lift owners have a legal duty to ensure equipment remains safe for use. This falls under workplace safety legislation and equipment regulations, which require regular inspection and maintenance.

Failing to service a lift properly can expose building owners to liability. Routine maintenance is not just good practice – it forms part of your ongoing compliance responsibility.

Service frequency depends on how often the lift is used and the environment it operates in.

In low-traffic buildings, two visits per year may be sufficient. In busier settings such as schools, healthcare facilities, or retail sites, more frequent inspections are typically recommended.

We’ve outlined what happens after installation in our guide to post-installation lift care.

We offer structured servicing packages designed to suit different usage levels and risk profiles.

Options range from planned preventative maintenance visits through to more comprehensive agreements that include parts and labour. Response times are prioritised for contract customers, and regular inspections help maintain compliance and performance.

The right contract depends on how critical the lift is to your building’s daily operation.

Warranty cover varies depending on the manufacturer and lift type.

Most new installations include a manufacturer-backed warranty covering key components for a defined period. Extended coverage may be available depending on the product selected and servicing arrangement.

We provide clear warranty information at the quotation stage so you understand exactly what is included and how cover is maintained.

If you’d like, we can strengthen this further once you confirm typical warranty lengths across your current range.

Yes. We provide ongoing repair support and access to genuine spare parts across the lift types we supply. Our engineers are trained on the systems within our range, allowing faults to be diagnosed and resolved efficiently.

With preventative maintenance in place, many issues can be addressed before they develop into operational downtime.

The right lift depends on your building layout, level change and how the space is used day to day.

A short external rise may suit a step lift. A narrow staircase may require a platform stair lift. Multi-floor public buildings often benefit from a vertical or cabin platform lift. Higher load demands may point towards a high-capacity or goods solution.

A measured site survey removes guesswork and ensures the lift is specified correctly from the outset.

If you’re comparing options, our platform lift buying guide may help you explore specifications in more detail.

In many cases, yes.

Improving accessibility can make a building more attractive to tenants, visitors, and future buyers. For commercial premises, it also reduces the risk of compliance issues and broadens usability.

Platform lifts must be installed by qualified, experienced engineers.

Because installation involves structural assessment, electrical integration, and compliance with safety standards, it is not suitable as a self-install project. Professional installation ensures the lift operates correctly and that legal obligations are met from day one.

Ongoing servicing should also be carried out by competent specialists.

The process begins with a conversation.

We’ll arrange a site survey to assess dimensions, usage requirements and any building considerations. Following this, you’ll receive a clear proposal outlining the recommended lift type, installation scope, and servicing options.

There’s no pressure – just straightforward advice so you can make an informed decision.